FAQ

FAQ

How do I get my photos?
With in 48-72 hours of our shoot I post a private gallery of your photos online and send you the link by email or text. You then pick your favorites for retouching, I email them back to you and arrange to meet you for your disk or send them by US mail, which ever you prefer.  Please allow up to 7 days for your retouches to be completed.

How do I pay you? I accept cash, Western Union, Money Gram as well as credit or debit cards through Paypal (Paypal account not required).

Booking Your Shoot

A 50%, non-refundable deposit is payable at the time of booking in order to secure your reservation.

You are able to reschedule your shoot with a 48 hour notice, unless otherwise noted (other rules may apply for special offers). Shoots Deposits are payable by debit, credit or by using the payment link on the reservation page. If you are not comfortable paying online, I accept Western Union, Money Gram or can arrange to meet you in person. To cut down on cancellations/ no-shows (even if you are booking for a next day appointment) I still require a deposit to hold your reservation. Your balance is due in CASH at the shoot location before we begin our shoot. NO checks, no exceptions.

Why don’t you give disks at the end of your shoot?

We take pride in creating beautiful images and giving a disk at the end of your shoot does not allow us to ad our creative touches to your photos.  I shoot in RAW not jpg and this requires additional steps done after your shoot before the retouching begins.

Why can’t I get my photos the next day?

If time permits I will do my best to meet a next day deadline but this is not always possible.  There are times when we are heavily booked and there are other shoots ahead of yours that must be done first.   Please be sure to discuss any deadlines while booking.   An additional fee may be charged for rush jobs.

Do you reshoot?

Its always our goal to leave our clients loving every aspect of our shoot, however sometimes things happen that are totally out of our control that you must be responsible for.  We only reshoot if there were any problems with our equipment or other technical errors.  Although we are there to coach you along the way, please make sure you practice your poses and facial expressions. We do not re-shoot if you don’t like the way you posed, how your wardrobe looked, had issues with hair and makeup or anything else that is not related to the photography itself.  Make sure you love your hair and makeup before shooting.  If you get in front of the camera after being in hair and makeup we assume you have approved of your look.

WHAT KIND OF CAMERAS AND EQUIPMENT DO YOU USE?

Cameras – I shoot high resolution images using Nikon cameras. I capture RAW and convert to JPG and can convert to tiff if necessary. From web store thumbnails on up to 2-page 4-color magazine ads and trade show posters, the resulting images are large enough for anything you will ever need.

Lighting – Currently I use Dynalite strobes with softboxes, umbrellas, grids and a 7ft octagon. I also love shooting with available natural light or can combine strobe and natural light for different effects.

Have any other questions?  Please do not hesitate to contact us.


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